3.1 Return Due To Technical Problem
Kenbrook Solar Pvt Ltd will happily accept returns due to any technical problem as long
as a request to return is received by us within 7 days of receipt of item and
are returned to us in original packaging, unused and in resellable condition.
Return shipping will be paid at the customers expense and will be required to
arrange their own shipping.
Once returns are received and accepted, refunds will be processed to store
credit for a future purchase. We will notify you once this has been completed
(Kenbrook Solar Pvt Ltd) will refund the value of the goods returned but will
NOT refund the value of any shipping paid.
3.2 Warranty Returns
Kenbrook Solar Pvt Ltd will happily honor any valid warranty claims, provided a
claim is submitted within warranty period of receipt of items.
Customers will be required to pre-pay the return shipping, however we will
reimburse you upon successful warranty claim.
Upon return receipt of items for warranty claim, you can expect Kenbrook Solar
Pvt Ltd to process your warranty claim within 7 days.
Once warranty claim is confirmed, you will receive the choice of:
(a) refund to your payment method
(b) a refund in store credit
(c) a replacement item sent to you (if stock is available)
Shop No. 7, Shukrana Complex, Bangran Road, Near Mission Public School, Tehsil – Paonta Sahib, District – Sirmour, Himachal Pradesh 173025
Contact: 9990001937 email@example.com